bol.com fulfilment

Storage, packing, dispatch and returns are part of our daily routine. We take care of these tasks for you. Do you also sell via your own online shop? If so, we’ll look at how both channels can be synchronised with the same stock levels.

The cut-off time and handover to the carrier depend on the delivery service and destination. We will confirm the arrangements for your orders in advance. Do you use ‘Verzenden via bol’? Please state this in your enquiry.

In the fulfilment software your order and stock flows come together. We check which integrations and product data are required for your shops.

As well as the number of orders, factors such as size, picks, returns, packaging and destinations are taken into account. We’ll list these costs in your quotation.

With bol.com fulfilment, you organise the logistics of your marketplace orders so that orders are processed quickly, accurately and at scale: storage of your stock, pick & pack, dispatch and returns processing. As soon as your volumes increase, manual processing quickly becomes a brake on your growth. That’s when you want a partner who doesn’t just carry out the work, but also thinks along with you about costs, lead times and scalability. If you sell through multiple channels, you can manage everything centrally with marketplace fulfilment.

Outsourcing is the obvious choice if you:

• process more orders each day than you can efficiently handle yourself;
• want to make your shipping and fulfilment costs more predictable;
• want to scale up faster without immediately having to arrange extra staff or storage space;
• want more control over returns, stock and performance;
• also want to expand to Belgium, Germany or the rest of Europe.

On arrival, we count and check your goods and book them into stock. An error at goods receipt has a direct impact on your availability on bol.com. Fast-moving items are given a different location from slow-moving stock, and fragile or large products get suitable storage. This keeps pick routes short and the risk of errors low.

Our warehouse is in Weert, close to the Belgian and German borders. This allows us to inject parcels directly into the networks in the Netherlands, Belgium and Germany. Not sure about the best shipping approach for bol.com? Read more about the rates for ‘Shipping via bol’.

We receive and check returned items and, where possible, put them back into stock. This keeps your stock up to date and returns don’t cost you any internal time. Want to set this up properly? Read how to set up your returns process.