Ecommerce fulfilment

If you’re standing at the packing table every evening, there’s little time left for your online shop. We’ll take care of that work for you. You can monitor your stock and orders via the fulfilment software and discuss any queries with your dedicated contact.

In the fulfilment software you can view your available stock and order statuses. Is an order on hold or do you have a query? If so, get in touch with your point of contact.

We’ll agree on the integration, packaging and dispatch, test the order flow and plan the receipt of your stock. We’ll take your own online shop, bol.com orders and any special packing instructions into account straight away.

Storage space, size, the number of items picked per order and the delivery destination all determine your costs. You will receive a proposal setting out the work involved and the rates. Read more about the structure of your quotation.

You hand over your day-to-day order logistics to a specialist partner: from goods receipt up to and including returns processing. Think of storage, stock management, order processing, pick & pack, dispatch and returns. So it’s about more than sending parcels; it is the complete logistics link behind your online shop, your marketplace orders and any B2B shipments.

Outsourcing doesn’t mean losing control. We handle the execution; you keep insight into your stock, order status and the arrangements that matter to your online shop. Still unsure? Read about doing fulfilment yourself or outsourcing it.

There is no fixed minimum. The tipping point depends on your order volume, the number of products, your storage space, the complexity of your product range and, above all, the time logistics costs you every day. Is there still a lot of manual work, is your stock spread across several locations, or do peaks and holidays immediately cause disruption? Then logistics is often already holding back your growth. More on this in when to outsource fulfilment.

• Your products: size, fragility, turnover rate, storage requirements and additional tasks such as bundling or your own packaging.
• Your sales channels: online shop integrations, marketplaces, B2C and B2B flows and international shipping.
• Your service levels: packaging, dispatch, returns, stock updates and how we handle exceptions.
• What is scalable: so that speed and quality are maintained as your volumes grow.

We don’t just look at costs, but also at transparency, communication and process design. The best fulfilment partner is not necessarily the cheapest, but the one that suits your online shop and your growth plans.